Shipping Methods: We offer various shipping methods to cater to our customers' needs, including standard, expedited, and express shipping options.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of the package. Customers can view the shipping costs at the checkout before completing their purchase.
Processing Time: Orders are typically processed within 1-2 business days. However, processing times may vary depending on the availability of the product and any specific customization requests.
Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Customers can expect to receive their orders within the estimated delivery window provided at the time of checkout.
International Shipping: We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
Order Tracking: Once an order has been shipped, customers will receive a tracking number via email or SMS to track the status of their delivery.
Delivery Attempts: Our shipping partners will make multiple attempts to deliver the package. If unsuccessful, they may leave a notification for the customer to rearrange delivery or pick up the package from a designated location.
Shipping Restrictions: Some products may be subject to shipping restrictions due to size, weight, or legal regulations. We reserve the right to refuse shipping certain items to specific locations.
Damaged or Lost Packages: In the rare event that a package is damaged or lost in transit, customers should contact our customer support team immediately for assistance in resolving the issue.
Contact Information: For any inquiries regarding shipping or delivery, customers can reach out to our customer support team via email: support@dreamlinkonline.in.
